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If you do not have an SSO ID, please use one of the following options:


Dealers, Distributors, and Direct Warranty Customers
Dealers and distributors should contact their security administrator for assistance.

Fleet / Vehicle Owners
Fleet customers and owner operators without at least 1 ID should complete an ID request form

Click Here for customer ID request form.

If you already have at least 1 ID, contact the Dealer Help Desk.

Independent Repair Facilities
Click Here for an Independent Repair Facility SSO ID request form.

For issues with existing user IDs, contact the Dealer Help Desk.

Truck Equipment Manufacturers
Click Here to access the Truck Equipment Manufacturer/Body Builder Registration form

Coach, or Other Non-Freightliner Fleet
Detroit engine customers should email a request to DTNASSD@daimler.com.

Include company name, type and contact information