This site will be unavailable from 7:00PM to 8:00PM CST, Tuesday December 1st, for maintenance. We apologize for any inconvenience.

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Dealers, Distributors, and Warranty Customers

Dealers and distributors should contact their security administrator for assistance.


Non-Warranty Customers

Fleet customers and owner operators without at least 1 ID should complete an ID request form

Click Here for customer ID request form.

If you already have at least 1 ID, contact the Dealer Help Desk.


Independent Repair Facilities

Click Here for an Independent Repair Facility SSO ID request form.

For issues with existing user IDs, contact the Dealer Help Desk.


Coach, or Other Non-Freightliner Fleet

Detroit engine customers should email a request to DTNASSD@daimler.com.

Include company name, type and contact information