Contact Details
Ordering, Registration, Subscriptions, Purchased Programming Events, Technical issues downloading DiagnosticLink, USB-Link hardware and DeAuthorizations:
Call 877-974-3539 or email customer.service@nexiq.com
Single Sign On (SSO ID) ID Support, Security question resets, PSL log on questions, Service link and vehicle server download such as ICU, SSAM, CGW and other Chassis related issues:
Call 855-639-8680 or email Dealer.Helpdesk@Daimler.com
For Authorized Service Locations:
Diagnostics & Powertrain Support:
Call 855-253-0423 or email CSC.Software@Daimler.com
Vehicle Diagnostics Support:
Email CACSVC@Daimler.com