Contact Details
Ordering, Purchase support, USB-Link hardware and driver support: Call 877-974-3539 or email customer.service@nexiq.com
Programming event issues, DTNA eLink and Detroit Assurance questions: Email DTNASSD@Daimlertruck.com
General DiagnosticLink 8 software support, Single Sign On (SSO ID) ID Problems, Registration or Deauthorizaton, Troubleshooting content problems, Service link: Call 855-639-8680 or email softwaresupport@daimlertruck.com Other app support (DDEC Reports, DiagnostictLink 6.5, etc.), vehicle server download support such as MCM, ACM, CPC, etc.: Call 855-253-0423.
For Authorized Service Locations:
Diagnostics & Powertrain Support: Call 855-253-0423 Diagnostics & Chassis Support: Call 855-253-0422